“People say what they think…
…but they do what they feel”
What is Lymbics?
Our company focusses on understanding human emotions and motivation. The word ‘Lymbics’ stems from the lymbic system inside the human brain. This is the part where emotional memory and motivation are being processed.
What do we do?
Our Sentiment Dashboard offers the quickest and most accurate visual representation of customer satisfaction, employee involvement and motivational dynamics. Through our A.C.T. score system, organisations and business leaders can get direct insights into the engagement of a customer, employee or business partner.
Measuring the Attraction, Certainty and Trust level of people results in the combination of the two main sentiments at any given time. The smart graphic display of the sentiments towards a product, service and even the company itself translates to actionable feedback, when it counts and where it counts. Unlike NPS, which is a single-metric indicator for intention without real insights into customer satisfaction, an A.C.T. score allows for going beyond traditional marketing dashboard feedback.
More to come…
We are continously working on the conversion and adaptation of our methodology and models to digital solutions that are compatible with human resource systems, customer relationship management tools and callcenter platforms. Send us a message or call us if you are interested to learn more about our solutions.
Contact us
Get in touch and get more information about our solutions!
The people at Lymbics
get to know our team
Jan van der Spoel
jan.vanderspoel@lymbics.com
Alfons Boltjes
alfons.boltjes@lymbics.com
Roland Biemans
roland.biemans@lymbics.com